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Line Status Is Showing As Released To Warehouse And Requested Quantity As 0 (Doc ID 2700253.1)

Last updated on DECEMBER 30, 2023

Applies to:

Oracle Warehouse Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Find that performing an Exception Pick mobile pick load is creating a sales order with the quantity as 0 and line status of released to warehouse but there is no open move order.


Steps
The issue can be reproduced at will with the following steps:

Perform exception pick on mobile pick load page
1. Have the sales order with allocated lots
2. Perform an exception pick to override the lot
3. Find that a new line is created on the sales order with a status of released to warehouse and quantity 0


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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