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Error When Trying To Edit A Note in the Lifecycle Tab - ORA-01445: cannot select ROWID (Doc ID 2700279.1)

Last updated on AUGUST 13, 2020

Applies to:

Oracle Advanced Collections - Version 12.1 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

After adding a note in the Lifecycle tab and saving, the Note field remains active. But if the user tries to type anything, the following error occurs:

ORA-01445: cannot select ROWID from, or sample, a join view without a
key-preserved table

--------------------------------------------------------------
FRM-40501: ORACLE error: unable to reserve record for update or delete.


Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

1. Query a customer and click on the Lifecycle tab, and add something to the Notes field and save.
2. After saving, the Notes field remains active, and looks like you can edit the note.
3. Try to type in the Notes field, and receive the error.

Cause

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In this Document
Symptoms
Cause
Solution
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