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Work Order Personalized Save Search Shows No Results (Doc ID 2700771.1)

Last updated on AUGUST 21, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

After EBS Upgrade from 12.2.3 to 12.2.8, work order saved search does not work.
Users are able to save some search however after switching to/from different responsibility, they are not able to use it again.
The saved search finds no results although data can be found when using Simple/Advanced searches.

EXPECTED BEHAVIOR

Work Order Personalized Save Search should show the expected results.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to Maintenance Home >> select organization >> Go to tab “Work Orders”
2. Find you requested view and save it.
3. Set view as default and apply you changes.
4. After that go back to home.
5. Go to “Personalized Search”.
6. There are no results of saved view although view was created before few minutes – wrong behavior.
7. Also when you re-confirm search view with button “Go”, you do not receive any result.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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