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Subscription Contract Lines Interfaced From OM Do Not Include Tax (Doc ID 2701069.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When creating Subscription Agreement contracts from Sales Order, the Subscription lines do not include the estimated tax value. AR does calculate the correct tax amount when the Subscription line is billed and invoiced. Also, manually creating Subscription lines on Subscription Agreements calculates the tax value.

Steps
1. Create a Sales Order including Subscription Items.
2. Process the Sales Order and run the Service Contracts Order Processing program.
3. Check the Subscription Lines and note they do not include tax.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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