The Subscription Contract was Terminated When an item was Returned, However the Subscription Line is Still Active
(Doc ID 2701086.1)
Last updated on AUGUST 19, 2020
Applies to:Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.
A Subscription Agreement contract was terminated by the return of a Service Item on the contract, but the Subscription line is still Active. The contract should not have been Terminated since there is still an Active line on it.
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