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The Subscription Contract was Terminated When an item was Returned, However the Subscription Line is Still Active (Doc ID 2701086.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Service Contracts - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

A Subscription Agreement contract was terminated by the return of a Service Item on the contract, but the Subscription line is still Active. The contract should not have been Terminated since there is still an Active line on it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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