R12.2 External Users Cannot login into DMZ node front end. (Doc ID 2701531.1)

Last updated on AUGUST 17, 2020

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.2.6 to 12.2.6 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, IAS for Applications Technology

When attempting to login DMZ front end
the following error occurs.

ERROR
-----------------------
oracle.apps.fnd.framework.OAException: Application: FND, Message Name: FND_GENERIC_MESSAGE. Tokens: MESSAGE = java.lang.NullPointerException;
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1213)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:2431)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:586)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:474)
at _pages.__oa._jspService(__oa.java:233)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Access DMZ url
2. Enter user credentials and click login

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login into DMZ node front end.

Cause

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In this Document

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R12.2 External Users Cannot login into DMZ node front end. (Doc ID 2701531.1)

Applies to:

Symptoms

Cause

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