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Claim Settlement Page Is Not Showing The Payment Information As Expected (Doc ID 2701555.1)

Last updated on AUGUST 17, 2020

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, CLAIMS

ACTUAL BEHAVIOR
---------------
Claim Settlement page is not showing the payment information as expected

EXPECTED BEHAVIOR

------------------------------
Claim settlement/Report page should  show the payment information as expected in Multi Org scenarios.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to Applications

2.Go to Oracle Trade Management User Responsibility
3.Navigate to Trade Management > Claim
4.Query Claim and Click on Settlement and Navigate down to Payment Details

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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