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PO PDF Email Not Triggering For The Revised POs From IProc (RICO Process) (Doc ID 2701662.1)

Last updated on AUGUST 22, 2020

Applies to:

Oracle Purchasing - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Approvals - Req, PO

ACTUAL BEHAVIOR
---------------
PO PDF email not triggering for the revised POs from iProc (RICO Process)

The PO Output Communication ran with invalid user in POAPPRV after RICO
When buyer is inactive, client changed the new buyer on POs.
However, the old workflow is still exists, RICO initializes USER_ID with USER_ID of old workflow who is inactive.

When the buyer on the po is inactive, but old workflow for this po still exists, the process used the USER_ID from old workflow who is inactive user.

Cause

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In this Document
Symptoms
Cause
Solution
References


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