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Reason And Reference Fields Are Greyed Out And Not Allowed To Edit In The Cycle Count Approvals form (Doc ID 2702010.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

ACTUAL BEHAVIOR
---------------
In Cycle count approval form, for reject and recount scenarios, the reason and reference fields are greyed out and not allowed to edit previous lines once user moved to next line and user feels that the value entered in previous lines are incorrect.

Same is working fine in approve case.


EXPECTED BEHAVIOR
-----------------------
Cycle count approval form should allow to modify reason and reference fields for all lines in the count on reject or recount until save the transaction. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into application, Navigate to Inventory
2. Open the cycle count approval form, enter Reason and Reference fields,select Reject count
3. move to next line enter Reason and Reference
4. now navigate to previous line try to update Reason and Reference values
     Navigation--->Inventory Super user-->Counting-->Cycle Counting-->Approve Counts-->(Cycle Count name)-->Find.

Cause

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In this Document
Symptoms
Cause
Solution
References


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