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IProcurement Checkout Results Unexpected Error (Doc ID 2702172.1)

Last updated on AUGUST 19, 2020

Applies to:

Oracle iProcurement - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Punchout to Supplier or hub

After upgrade from 12.1.3 to 12.2.9 the iProcurement Checkout results
in an unexpected error when submitting shopping cart

ERROR
-----------------------
Error Page
You have encountered an unexpected error. Please contact your System Administrator for assistance

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > iProcurement > iProcurement Home Page > View Cart and Checkout
2. Click Submit to submit shopping cart
3. Exception error occurs


Cause

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In this Document
Symptoms
Cause
Solution


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