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Inactive Customer Items Cross Can Be Used In RMA Sales Order, Which Is Not Correct (Doc ID 2703165.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Order Management - Version 12.1.3.1 and later
Information in this document applies to any platform.

Goal

When creating an RMA, both active and inactive items are available. The user can mistakenly select an inactive customer item.
Why are inactive customer items available to be used in RMA sales orders?
 

Solution

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In this Document
Goal
Solution
References


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