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AU: STP Archive error for terminated employee with zero taxable gross but reportable FBT (Doc ID 2703640.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle HRMS (Australia) - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Australian Payroll

For a terminated employee with FBT balance adjustment, when attempting to run Single Touch Payroll Archive (Update event), the following error occurs.

ERROR
-----------------------
HR_6881_HRPROC_ORA_ERR
SQLERRMC ORA-01403: no data found
ORA-06512: at "APPS.PAY_ARCHIVE", line 1234
ORA-06512: at line 3

SQL_NO 1108
TABLE_NAME pay_archive.process_employee
APP-PAY-06881: Error ORA-01403: no data found
ORA-06512: at "APPS.PAY_ARCHIVE", line 1234
ORA-06512: at line 3
 has occurred in table pay_archive.process_employee at location 1108

Cause: an oracle error has occurred. The failure was reported on table pay_archive.process_employee at location 1108 with the error text ORA-01403: no data found
ORA-06512: at "APPS.PAY_ARCHIVE", line 1234
ORA-06512: at line 3
.

Action: Please contact your support representative.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate an employee in 2019
2. Enter FBT balance adjustment on termination date (29-Apr-2019)
3. Run STP Archive (Update event) for FY 2019/2020
4. Get the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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