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EAM: Create Work Request is failed with error "'XXXXXXX' is not a valid user or role in Workflow from backend" (Doc ID 2703898.1)

Last updated on AUGUST 24, 2020

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Work Execution

When attempting to Create Work request the following error occurs.

ERROR
-----------------------
Error:* Indicates required field. In the log it shows the error "'XXXXXXX' is not a valid user or role in Workflow from backend"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EAM (R)
2.Create Work Request
3.Work Request type=Breakdown ,enter data i the page and Save ,below error occurs.

"Error:* Indicates required field."




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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