EAM: Create Work Request is failed with error "'XXXXXXX' is not a valid user or role in Workflow from backend"
(Doc ID 2703898.1)
Last updated on AUGUST 24, 2020
Applies to:
Oracle Enterprise Asset Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Work Execution
When attempting to Create Work request the following error occurs.
ERROR
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Error:* Indicates required field. In the log it shows the error "'XXXXXXX' is not a valid user or role in Workflow from backend"
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to EAM (R)
2.Create Work Request
3.Work Request type=Breakdown ,enter data i the page and Save ,below error occurs.
"Error:* Indicates required field."
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |