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Error "Customers does not exist or does not have valid location " while doing Self Registration. (Doc ID 2703984.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle iReceivables - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Self Registration

ACTUAL BEHAVIOR
---------------
Self Registration is not picking the correct Responsibility.

During registration by external customers through iReceivables following error message displays

"Customers does not exist or does not have valid location" even  with Valid Customer number.

Steps to Reproduce:-

1) Enter the Url https://XXXX.com/register.
2) Select customer Number.
3) Email address - Provide any email address.
4) Click next error displays.

 

 

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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