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In IProcurement Submit Shopping Cart Results In Timeout With "Failure Of Web Server Bridge" (Doc ID 2704076.1)

Last updated on DECEMBER 23, 2020

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2 version, Requisition Creation

In iProcurement when Submit shopping cart the application results
in timeout with Error

ERROR
-----------------------

Failure of Web Server bridge
===================
No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent
===================

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. iProcurement > Shop > Stores
2. Add items to Shopping Cart
3. Click Submit
4. Activity icon just spins
5. After approximately 5 minutes the reported error occurs in a popup window


Cause

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In this Document
Symptoms
Cause
Solution
References


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