In IProcurement Submit Shopping Cart Results In Timeout With "Failure Of Web Server Bridge"
(Doc ID 2704076.1)
Last updated on NOVEMBER 27, 2023
Applies to:
Oracle iProcurement - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2 version, Requisition Creation
In iProcurement when Submit shopping cart the application results
in timeout with Error
ERROR
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Failure of Web Server bridge
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No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent
===================
STEPS
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The issue can be reproduced at will with the following steps:
1. iProcurement > Shop > Stores
2. Add items to Shopping Cart
3. Click Submit
4. Activity icon just spins
5. After approximately 5 minutes the reported error occurs in a popup window
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |