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Searching Quality Results by Serial Number Shows Poor Performance (Doc ID 2704710.1)

Last updated on AUGUST 26, 2020

Applies to:

Oracle Quality - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version,

When trying to view quality results via form Serial Number Quality the application is hanging and not responding

Expect to view results

The issue can be reproduced at will with the following steps:
1. Responsibility = Quality (QA)
2. Navigation = Results-> Inquiries-> Serial Number Quality
3. In the Find Serial Number window, select a Serial number or select an Item and Serial Number then choose the Find button.
4. Click Find to display the serial number and item information in the Serial Numbers window.
5. The application is not responding


Cause

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In this Document
Symptoms
Cause
Solution
References


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