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For Cancelled Termination Quote the Workflow OKL - AM : Send Quote is Still Active (Doc ID 2705227.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Asset Management

ACTUAL BEHAVIOR
---------------
In Lease Management, when two quotes are submitted for the same asset (one in Submitted status and the other in Approved), when accepting the Approved quote the other quote in Submitted status is automatically cancelled by the system however the workflow remains active and is possible to process the workflow and turn the quote from Cancelled to Approved

EXPECTED BEHAVIOR
-----------------------
The cancelled quote should have the workflow aborted

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create two termination quotes for the same asset
2. Submit both quotes
3. Accept one Quote. The other quote gets cancelled.
4. Check the workflow for the cancelled quote. It should be cancelled but it is still active
5. Process the workflow. The cancelled quote is updated to approved.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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