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Incorrect PO Action History When PO is Rejected (Doc ID 2705308.1)

Last updated on DECEMBER 22, 2023

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Purchase Order which has no funds is sent to approval. First PO gets approved then forwarded to final approver who has Budgetary Control Group profile on his name. First final approver approves PO, then rejects PO on second attempt when he receives "Unable to Reserve" Notification. Status becomes rejected but in Action History it does not show that first approver first time approved before forwarded to final Approver. It shows as if first approver forwarded from first attempt without approving.

STEPS
1. Login to Purchasing Responsibility
2. Navigate to Purchase Order >Create PO
3. Submit PO for approval
4. Approver rejects the PO
5. Check the action history of the PO, shows incorrect

Cause

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In this Document
Symptoms
Cause
Solution
References


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