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Incorrect PO Action History When PO is Rejected (Doc ID 2705308.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Approvals - Req, PO

ACTUAL BEHAVIOR
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Incorrect PO Action History when PO is rejected

Purchase Order which has no funds is sent to approval. First PO gets approved then forwarded to final approver who has Budgetary Control Group profile on his name. First final approver approves PO, then rejects PO on second attempt when he receives "Unable to Reserve" Notification. Status becomes rejected but in Action Histroy it does not show that first approver first time approved before forwarded to final Approver. It showas as if first approver forwarded from first attempt without approving.

Expected Behavior:

PO should be showed as Rejected on the action history

 

Steps to Reproduce:

1. Create PO

2. Submit PO for approval

3. Approver rejects the PO

4. Check the action hostory of the PO, shows incorrect

 

Business Impact:

Due to this issue, PO action history and the action taken by the approver has a mismatch, leading to corrupted data of PO

Cause

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In this Document
Symptoms
Cause
Solution
References


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