Incorrect PO Action History When PO is Rejected
(Doc ID 2705308.1)
Last updated on AUGUST 27, 2020
Applies to:Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Approvals - Req, PO
Incorrect PO Action History when PO is rejected
Purchase Order which has no funds is sent to approval. First PO gets approved then forwarded to final approver who has Budgetary Control Group profile on his name. First final approver approves PO, then rejects PO on second attempt when he receives "Unable to Reserve" Notification. Status becomes rejected but in Action Histroy it does not show that first approver first time approved before forwarded to final Approver. It showas as if first approver forwarded from first attempt without approving.
PO should be showed as Rejected on the action history
Steps to Reproduce:
1. Create PO
2. Submit PO for approval
3. Approver rejects the PO
4. Check the action hostory of the PO, shows incorrect
Due to this issue, PO action history and the action taken by the approver has a mismatch, leading to corrupted data of PO
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