PAIGEN: On-Account Credit Memo Failing In AutoInvoice For Consolidated Invoice
(Doc ID 2705573.1)
Last updated on AUGUST 27, 2020
Applies to:
Oracle Project Billing - Version 12.2 and laterInformation in this document applies to any platform.
Symptoms
On-Account Credit Memo is failing in AutoInvoice for Consolidated Invoice Credit Memo
AutoInvoice is showing the following errors when interfacing the on-Account Credit Memo .
Errors: 1) The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
2) You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa
The original Consolidated Invoice has already had a receipt applied and there is a 0 balance on the invoice in Receivables.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |