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PAIGEN: On-Account Credit Memo Failing In AutoInvoice For Consolidated Invoice (Doc ID 2705573.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Project Billing - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On-Account Credit Memo is failing in AutoInvoice for Consolidated Invoice Credit Memo

AutoInvoice is showing the following errors when interfacing the on-Account Credit Memo .


  Errors: 1) The total amount of your credit memo cannot exceed the balance of the debit item it is crediting
             2) You cannot apply a transaction with a negative amount to another transaction with a negative balance and vice versa

The original Consolidated Invoice has already had a receipt applied and there is a 0 balance on the invoice in Receivables.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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