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Return to Vendor via ROI Is Getting Rejected With Error Code RCV_TRX_QTY_EXCEEDS_AVAILABLE (Doc ID 2705616.1)

Last updated on AUGUST 31, 2020

Applies to:

Oracle Inventory Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Receiving Open Interface

When attempting to return to vendor, via the interface
the following error occurs.

ERROR
-----------------------
Error: The Quantity entered for receipt is greater than the available Quantity.
The sum of quantity to be received and already received, 1548, is greater than the sum of ordered quantity and over receipt tolerance, 0.

STEPS
-----------------------
The issue can be verified at will with the following steps:
1. Log into Oracle Applications
2. Select Inventory Responsibility:
3. Navigate to Menu Transactions:
4. Select Receiving: Receipts: Select Org ID
5. Transactions Status Summary

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Impacting receiving process.
Due to this issue, users cannot complete return to vendor.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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