'java.lang.ClassCastException: java.lang.String cannot be cast to oracle.apps.ar.creditmgt.application.server.creditRequestsEOImpl' Error when Case Folder is Updated with Financial Data Section with Values on Additional Data Points (Doc ID 2705757.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle Credit Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, General Issues

When attempting to update Financial Data section with values on Additional data points,
the following error occurs.

ERROR
-----------------------
Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.ClassCastException: java.lang.String cannot be cast to oracle.apps.ar.creditmgt.application.server.creditRequestsEOImpl
at oracle.apps.ar.creditmgt.application.server.ArCmgtFinancialDataEOImpl.getCreditRequestsEO(Unknown Source)
at oracle.apps.ar.creditmgt.application.server.ArCmgtFinancialDataEOImpl.getAttrInvokeAccessor(Unknown Source)
at oracle.jbo.server.EntityImpl.getAttribute(EntityImpl.java:797)
at oracle.jbo.server.ViewRowStorage.getAttributeInternal(ViewRowStorage.java:1133)
at oracle.jbo.server.ViewRowImpl.getAttributeInternal(ViewRowImpl.java:648)

## Detail 0 ##
java.lang.ClassCastException: java.lang.String cannot be cast to oracle.apps.ar.creditmgt.application.server.creditRequestsEOImpl
at oracle.apps.ar.creditmgt.application.server.ArCmgtFinancialDataEOImpl.getCreditRequestsEO(Unknown Source)
at oracle.apps.ar.creditmgt.application.server.ArCmgtFinancialDataEOImpl.getAttrInvokeAccessor(Unknown Source)
at oracle.jbo.server.EntityImpl.getAttribute(EntityImpl.java:797)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Credit Management > query case folder
2. Update Financial Data section with Additional Data points
3. Get error shown above

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the Financial Data section in Credit Management.