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System Hangs When Choosing a Lot Number Intermittently (Doc ID 2705907.1)

Last updated on APRIL 04, 2022

Applies to:

Oracle Order Management - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6 version, Transaction Entry

After making a reservation by choosing a lot number, then go down to another line and the system hangs.

ERROR
-----------------------
Error: Partial reservation(s) made

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management Responsibility: Orders, Returns -> Order Organizer -> Find Orders/Quotes
2. Search for sales orders -> Select a Sales Order
3. Tools dropdown
4. Scheduling
5. Scheduling Actions
6. Reservation Details
7. Item Reservation window
8. Default Demand Source
9. Supply Tab -> Select Item
10. Search on Lot Numbers
11. Error: Partial reservation(s) made
12. Click OK
13. The system hangs

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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