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R12.2.9RUP14 Upgrade - Document Of Record Page Attachments Are Not Working (Doc ID 2706320.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Self-Service Human Resources - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
Observed that after upgrade from 12.1.3 to 12.2.9 RUP 14 on click of the supporting document link the page is loading and hiding immediately

EXPECTED BEHAVIOR

Expected that after upgrade from 12.1.3 to 12.2.9 RUP 14 on click of the supporting document link the page should open and show the list of document attached for that document type.

Note: Profile: "FND: Disable Inline Attachments" is set to TRUE

STEPS
The issue can be reproduced at will with the following steps:

1. Login to Employee self service responsibility
2. Navigate to Document of Records
3. Click on the supporting doc link shown
4. System pop up open with loading and hided immediately and no page open to show the document attached.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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