NL BG: Hire and Rehire Approval Goes into Error when "National identifier" is Optional
(Doc ID 2706332.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to approve the hire an employee in NL business group the following error occurs.
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-04063: package body "APPS.HR_NEW_USER_REG_SS" has errors
ORA-06508: PL/SQL: could not find program unit being called: "APPS.HR_NEW_USER_REG_SS"
ORA-06512: at line 1
The "National identifier" is not entered when submitting the hire transaction and the field is made optional.
The issue can be reproduced at will with the following steps:
1. Manager Self Service
2. Hire and Rehire
3. Enter all the required fields
4. Submit for approval
5. When first approver opens the notification
6. Error is thrown
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