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NL BG: Hire and Rehire Approval Goes into Error when "National identifier" is Optional (Doc ID 2706332.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to  approve the hire an employee in NL business group the following error occurs.

ERROR
oracle.apps.fnd.framework.OAException: java.sql.SQLException: ORA-04063: package body "APPS.HR_NEW_USER_REG_SS" has errors
ORA-06508: PL/SQL: could not find program unit being called: "APPS.HR_NEW_USER_REG_SS"
ORA-06512: at line 1

The "National identifier" is not entered when submitting the hire transaction and the field is made optional.


STEPS
The issue can be reproduced at will with the following steps:
1. Manager Self Service
2. Hire and Rehire
3. Enter all the required fields
4. Submit for approval
5. When first approver opens the notification
6. Error is thrown


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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