Sales Order Form Stuck with error: You are not allowed to update Order lines because order line has been closed, due to Processing Constraint
(Doc ID 2706697.1)
Last updated on SEPTEMBER 02, 2020
Applies to:Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Sales order form stuck
when looking for the sales order form the following note pops up:
You are not allowed to update Order lines because order line has been closed.
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Navigate : Order Management > Order Organizer > query the sales order
3. Above note displays.
4. It keeps blocking the user from taking any actions on the lines that are open.
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