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Error ORA-20001: FLEX-VALUE DOES NOT EXIST When Processing Retropay (enhanced) (Doc ID 2707483.1)

Last updated on SEPTEMBER 03, 2020

Applies to:

Oracle HRMS (Hong Kong) - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:


When attempting to run Retropay (Enhanced) with the custom element "Primary Classification : Company Quarters" , the following error occurs.

Error ORA-20001: FLEX-VALUE DOES NOT EXIST: N, VALUE, 142, N, SEGMENT,
Address Id, N, VALUESET, HR_HK_QUARTERS_ID
ORA-06512: at "APPS.HR_DFLEX_UTILITY", line 1271
ORA-06512: at "APPS.HR_ENTRY_API", line 3128
ORA-06512: at "APPS.HR_ENTRY_AP

 

 

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

  1.  Create Custom element for ""Primary Classification : Company Quarters""

  2.  Update the above element to trigger the retro change.
  3.  Run Retropay (Enhanced)
     
  4.  Above error can be seen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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