Dispatch Center: Wrong Task Details Displayed When Opening The Source Document For A Task
(Doc ID 2707555.1)
Last updated on SEPTEMBER 08, 2020
Applies to:Oracle Field Service - Version 12.2.5 and later
Information in this document applies to any platform.
On : 12.2.5 version, Dispatch Center
While using Field Service Dispatch Center, the users report that sometimes when they right click on a task from the list and choose 'Source document', the details of the first task on the service request are displayed instead of the details of the selected task.
The issue can be reproduced at will with the following steps:
1. Open Dispatch Center form.
2. Select a task and then select 'Source Document' from the right-click menu.
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