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Duplicate Inter Org Transfer Shipments in RCV_SHIPMENT_HEADERS(RSH) (Doc ID 2707810.1)

Last updated on MAY 17, 2021

Applies to:

Oracle Inventory Management - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Duplicate Inter Org Transfer Shipments were created in RCV_SHIPMENT_HEADERS(RSH) table due to unknown reason.

There are TWO RCV_SHIPMENT_HEADER records H1 and H2.
H1 has NULL receipt number and is the duplicate record for H2.
(Organization_Id may have wrong value as well.)

RCV_SHIPMENT_HEADERS
SHIPMENT_HEADER_ID  ORGANIZATION_ID  SHIPMENT_NUM 
RECEIPT_NUM 
SHIP_TO_ORG_ID 
RSH_Header_1 S_Org_Id Shipment_Number    D_Org_Id
RSH_Header_2 S_Org_Id Shipment_Number Receipt_Number  D_Org_Id

 

 RCV_SHIPMENT_LINES data points to H1.

RCV_SHIPMENT_LINES
SHIPMENT_LINE_ID  SHIPMENT_HEADER_ID  LINE_NUM FROM_ORGANIZATION_ID 
TO_ORGANIZATION_ID
RSL_Line_1 RSH_Header_1 1 S_Org_Id D_Org_Id
RSL_Line_2 RSH_Header_1 2 S_Org_Id D_Org_Id
RSL_Line_3 RSH_Header_1 3 S_Org_Id D_Org_Id

 

 RCV_TRANSACTIONS data points to H2.

RCV_TRANSACTIONS
TRANSACTION_ID  SHIPMENT_HEADER_ID  SHIPMENT_LINE_ID 
Transaction_1 RSH_Header_2 RSL_Line_1
Transaction_2 RSH_Header_2 RSL_Line_2
Transaction_3 RSH_Header_2 RSL_Line_3

 

The issue can be reproduced at will with the following steps:
1. Create Inter Org Transfer Shipment from M2 org to M1
2. In M1 org, navigate to Receiving > Receipt, query the the shipment
3. In Receipts window, enter Quantity and Subinventory for the shipment line(s)
4. Deselect the line(s)
5. Navigate to Receipt Header window and press DOWN key
6. Complete the receipt of the shipment line(s) with the new created Receipt Header


Cause

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In this Document
Symptoms
Cause
Solution


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