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Cannot Create A Contact Person Without An Address in Release 12.2.8 (Doc ID 2707894.1)

Last updated on SEPTEMBER 04, 2020

Applies to:

Oracle Receivables - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Customers Module

ACTUAL BEHAVIOR
---------------
Cannot create a contact without providing an address

EXPECTED BEHAVIOR
-----------------------
Should be able to create a contact without an address

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Query up a customer in Receivables
2. Navigate the Customer Details Page
3. Navigate to Communication tab
4. Create a contact person without providing address information
5. Save and get error:
  Form validation failures:
  A value must be entered for "Address Line 1"


NOTE:
Patch 30458833:R12.AR.C has been applied

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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