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PO Stuck In In Process Status with Error:OPEN_DOCUMENT_STATE (Open Document State) ORA-04063: Package Body "APPS.PO_REQAPPROVAL_ACTION" Has Errors (Doc ID 2708027.1)

Last updated on MAY 16, 2023

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.


Purchase Orders (POs) are getting stuck in 'In Process' status with the error as shown below

This can happen after an upgrade from application release version from R12.1.3 to R12.2.9.


Error Message: ORA-04063: package body "APPS.PO_REQAPPROVAL_ACTION" has errors ORA-06508: PL/SQL: could not find program unit being called: "APPS.PO_REQAPPROVAL_ACTION"
Error Stack: Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE, POAPPRV, 7426896-808726, 311806, RUN)


The issue can be reproduced at will with the following steps:
Step 1: Create a PO --> Submit for Approval --> PO Gets stuck in 'In Process' status and PO Approval workflow completes in error.


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