Multiple Account Derivation Rule Conditions In SLA Is Not Working Correctly
(Doc ID 2708820.1)
Last updated on SEPTEMBER 21, 2020
Applies to:Oracle Cost Management - Version 12.1.3 and later
Information in this document applies to any platform.
Multiple account derivation rule conditions in SLA is not working correctly,
It's working in a single condition, But when providing the multiple organization code condition, it's not working.
ADR was not satisfied in first priority condition and as per second priority condition and source it's satisfied we got the desired output as per second priority condition and source.
Multiple account derivation rule conditions in SLA is to work correctly,
The issue can be reproduced at will with the following steps:
1.Responsibility: Cost Management – SLA
2. while providing multiple organization-code condition in account derivation rule, the rule is not working, instead of that, if we provide single organization-code, its worked correctly.
3. set the value : NP SO ME Segment is set as priority 10 and the value : BHGE_AERO_ME_SEGMENT is set as priority 5.
We would like to know, as per the attached setup : "SLA_setup_new" , if the priority 5: BHGE_AERO_ME_SEGMENT failed to satisfy, It will move to priority 10 : NP SO ME Segment. Correct?
as per the previous setup attached : "SLA_details" its behaving like this. (Moving to second priority once the 1st priority is not satisfying).
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