My Oracle Support Banner

Error When Defining a Dunning Plan - Range Is Not Continuous On Aging Bucket Line (Doc ID 2708851.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Advanced Collections - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In 12.2.8, when defining multiple ranges for a single Aging bucket line, the following error occurs:

Range is not continuous on aging Bucket Line - XX - XX Days Overdue
- where XX represents the values from the aging bucket.


Steps to Reproduce:

Responsibility: Collections Adminstrator
Navigation
: Setup Checklist > Create Dunning Plan

  1. Define a dunning plan similar to the following:
    Bucket ScoreLow ScoreHigh
    15-15             1           15
    15-15       15.01         100
  2. When clicking on Next in the definition train, the following error occurs:

    Range is not continuous on aging Bucket Line - 15 - 15 Days Overdue

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Still Have Questions?
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.