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Error When Defining a Dunning Plan - Range Is Not Continuous On Aging Bucket Line (Doc ID 2708851.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Advanced Collections - Version 12.2.8 to 12.2.8 [Release 12.2]
Information in this document applies to any platform.

Symptoms

In 12.2.8, when defining multiple ranges for a single Aging bucket line, the following error occurs:

Range is not continuous on aging Bucket Line - XX - XX Days Overdue
- where XX represents the values from the aging bucket.


Steps to Reproduce:

Responsibility: Collections Adminstrator
Navigation: Setup Checklist > Create Dunning Plan

  1. Define a dunning plan similar to the following:
    Bucket ScoreLow ScoreHigh
    15-15             1           15
    15-15       15.01         100
  2. When clicking on Next in the definition train, the following error occurs:

    Range is not continuous on aging Bucket Line - 15 - 15 Days Overdue

Cause

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In this Document
Symptoms
Cause
Solution
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References


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