My Oracle Support Banner

Change Product Revision Errors when there is a Cancelled termination Quote on the Contract (Doc ID 2709732.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Lease and Finance Management - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.7 version, Lease Authoring,

When attempting to perform a product change revision and there exists a cancelled termination quote on the contract,
the following error occurs.

ERROR
-----------------------
You cannot release the selected assets &ASST_NUM because they are already accepted on another termination quote.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Lease Super User > Lease > Asset Management > Termination Quotes
2. Create a Termination Quote and accept it and cancel it.
3. Navigate to Customers > Contracts > Query the contract
4. Revise > Revision Type = Change Product and go and will receive the error.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.