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Parent Category Loss Information in The Other Info tab Once User Expand the Content Outline (Doc ID 2709944.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Learning Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Once user click Expand button on the Content Outline, Parent category is not appearing in the Other Information


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. (N) Learner Self- Service -> My Learning Home Page
in the Content Outline section we can see Class: ABC class with status Completed

in Other Information section we can see Category (ABC_Category name) and Parent Category (ABC_Parent Category name)

2. In Content Outline click on Returns Processing link -> following classes can be seen
a.Class 1
b.Class 2
c.Class 3
d.Class 4

Check Other Information section -> Category is displayed (ABC_Category name) but Parent Category is blank

3. Minimize Returns processing -> Category is displayed (ABC_Category name) but Parent Category is still blank


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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