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Bell Icon Count Is Not Updating (Doc ID 2710215.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Workflow - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Bell icon count is not updating. After user takes action on notification using worklist window it is showing the same count.

Steps to reproduce:
1. Login to EBS
2. Click on Worklist icon under Global Header
3. Click on any Notification link on Worklist Popup UI
4. Click on Action Button Approve/Reject/Ok button from Notification Details Page
5. Entire page is getting refreshed
6. Observed, Notification count is not getting reduced on clicking Action button on Notification Detail page. Count is only getting reduced on navigating to Home page.

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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