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Error: Workflow error ORA-20001 and ORA-1653: unable to extend table ASO.ASO_ORDER_FEEDBACK_T while processing orders. (Doc ID 271027.1)

Last updated on SEPTEMBER 20, 2021

Applies to:

Oracle Order Management - Version 11.5.9 to 12.2.9 [Release 11.5 to 12.2]
Information in this document applies to any platform.
OEXOEORD





Symptoms

While processing orders In Order Management, the following error is encountered:
Activity Book
Result Exception
Error Name -20001
Error Message ORA-20001:
Error Stack OE_Order_WF.Book_Order(OEOH, 2841, 94295, RUN)
Wf_Engine_Util.Function_Call(OE_BOOK_WF.BOOK_ORDER, OEOH, 2841, 94295, RUN)

The OM debug log file shows workflow error during the booking process was caused due to table space/ memory issue. The error seen in log file is.


ORA-00604: error occurred at recursive SQL level 2
ORA-01653: unable to extend table ASO.ASO_ORDER_FEEDBACK_T by 128 in tablespace
ASO_DATA01 in Package ASO_ORDER_FEEDBACK_UPDATE_PVT Procedure UPDATE_NOTICE
AFTER NOTIFY_OC API
EXITING PROCESS_ADJUSTMENTS WITH UNEXPECTED ERROR with rollback
EXITING PRICE_LINE WITH UNEXPECTED ERROR
Exiting oe_order_Adj_pvt.Price_line
RETURN STATUS AFTER UPDATE BOOKED:U
UNEXP. ERROR IN OE_ORDER_BOOK.BOOK_ORDER

OR ERROR:

ORA-00039: eror during periodic action
ORA-04036: PGA memory used by the Instance exceeds PGA_AGGREGATE_LIMIT in Package
ASO_ORDER_FEEDBACK_PUB Procedure UPDATE_NOTICE

 

Note: This error can also  occur during the execution of fulfillment workflow  activity when order lines are being fulfilled.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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