Funds Check Fails PO Requisition with False Error - F172 Result Code In pa_bc_packets (Doc ID 2711164.1)

Last updated on SEPTEMBER 18, 2023

Applies to:

Symptoms

When trying to reserve funds for Purchase Requisition the following error occurs in pa_bc_packets:

F172

However, this is a false error since the second time the requisition is approved, there is no error.


The issue can be reproduced at will with the following steps:

1. Create requisition
2. Submit requisition for approval
3. Requisition results in In-Process or Pre-Approved with notification "unable to reserve"
4. Check PA_BC_PACKETS, see F172 error for result code for the requisition
5. Resubmit requisition for approval, requisition approves fine

Cause

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