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Service Request Search Region Is Missing In Agent Dashboard (Doc ID 2711291.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Customer Support - Version 12.2.9 and later
Information in this document applies to any platform.


After upgrading EBS from R12.1.3 to R12.2.9. Service Request Search missing on Agent Dashboard.
How to enable the SR Search region?


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