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Not Able To View Map, Get Error "TypeError: This.getMVMapView(...) Is Undefined" (Doc ID 2711299.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Transportation Management - Version 6.4.2 to 6.4.3 [Release 6.4]
Information in this document applies to any platform.

Symptoms



When attempting to perform Map Shipment action on a shipment, the following error occurs.


It is important to note that this issue is happening only if the users access the instance via Single Sign On. If the same instance is accessed directly
(without going through SSO), this reported issue is not seen and maps works perfectly fine


STEPS
--------
The issue can be reproduced at will with the following steps:

01. Access the Instance via SSO : When Shipment Management -> Buy Shipment -> Actions -> Map Shipment is performed. Map will be blank
02. Then error - TypeError: this.getMVMapView(...) is undefined error is seen



Cause

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In this Document
Symptoms
Cause
Solution
References


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