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Workflow Mailer Outbound Email Error SendAsDeniedException.MapiExceptionSendAsDenied Using Office365 SMTP Server (Doc ID 2712543.1)

Last updated on OCTOBER 28, 2020

Applies to:

Oracle Workflow - Version 12.1.3 and later
Information in this document applies to any platform.
Outbound notification email fails with 'SendAsDeniedException.MapiExceptionSendAsDenied' when using Outlook o365 mail server

Symptoms

 FNDCPG log files may show the following errors:

WFMLRSVC-807559-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Exception occurred while sending message -> com.sun.mail.smtp.SMTPSendFailedException: xxx.x.x.0 STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.

Mailer may be running but there are expired messages in the queue as shown in the output of $FND_TOP/sql/wfver.sql

The mail server is a cloud based mail service on Microsoft Outlook O365. 

Cause

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In this Document
Symptoms
Cause
Solution
 Applies to:
References


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