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Errror: Invalid Value For The Column OKX_RESOURCES_V OKX_RESOURCE.ID1, ID2 When Adding a Contact (Doc ID 2713033.1)

Last updated on SEPTEMBER 25, 2020

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Contract Authoring

When attempting to Add a Contact with a specific Role to the Service Contract from the Parties Subtab,
the following error is displayed on saving the record.


"Invalid value for the column OKX_RESOURCES_V OKX_RESOURCE.ID1, ID2"


The issue can be reproduced at will with the following steps:
1) Service Contracts (R)
2) Attempt to add a contact from the parties tab to the Contract which is in QA Hold.
3) After adding the contact, the save action throws the error


Due to this issue, users unable to add a contact to the Service Contract

Cause

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In this Document
Symptoms
Cause
Solution
References


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