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Serial Number Not Available In Debrief HTML Page. (Doc ID 2713268.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle Field Service - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Unable to select the Serial Number from the Serial Number LoV in the Debrief HTML page. The inability to select the Serial Number takes place intermittently.

Steps
(R) Field Service User
(N) Debrief
Open Task
Serial Number LoV doesn't return values.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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