No Notification Sent On Sourcing While Using The Action “Extend RFQ”
(Doc ID 2713300.1)
Last updated on SEPTEMBER 25, 2020
Applies to:Oracle Sourcing - Version 12.2.4 and later
Information in this document applies to any platform.
When attempting to "Extend RFQ", no notification is delivered to suppliers.
The e-mail notification is absent, for participants of the RFQ.
Found there is no workflow activity NEGOTIATION_EXTENDED. There's only DISC_MESSAGE_SENT_MSG activity
The issue can be reproduced at will with the following steps:
1. Go to Sourcing Super User
2. Open an RFQ
3. From Actions = Extend RFQ
4. See confirmation:
"RFQ XXX has been extended. All invited and participating suppliers have been notified in email."
5. No supplier notification is received
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document