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BWC Not Showing Released Amount (Doc ID 2714570.1)

Last updated on SEPTEMBER 28, 2020

Applies to:

Oracle iSupplier Portal - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms


On Release 12.2.9 version, Purchase Orders Issue.

PROBLEM DETAILS
In Buyer Work Center (BWC), the Released amount for a Blanket Purchase Agreement is showing zero (0.00) which is incorrect.

However, for others there is a discrepency between the Released amount showing in BWC vs the Amount Released showing in iSupplier Portal for the same BPA.

Some have a small difference of only 0.01, while others are much larger.

For example, for BPA XXXXXXX, the Agreements page in BWC shows Released = 1,847,619.50.
The Orders page in iSupplier Portal, however, shows Amount Released = 1,853,119.50.
So there is a discrepancy of $5,500.00 between these two pages.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users are confused as why there is a discrepancy between Buyer Work Center (BWC)
Released amount for a Blanket Purchase Agreement.

Cause

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In this Document
Symptoms
Cause
Solution
References


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