Service Command Center Dashboard In Enterprise Command Center Displays No Data (Doc ID 2715086.1)

Last updated on JULY 26, 2021

Applies to:

Oracle Teleservice - Version 12.2.9 and later
Information in this document applies to any platform.

After running the Enterprise Command Center load programs as suggested in Section 6: Loading Product Data to Enterprise Command Centers, there is no data displayed on the Service Manager Dashboard.

Steps
(R) Service Manager
(N) Manager Dashboard

No data is displayed.

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In this Document

Symptoms

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