HTML Dispatch Center: Service History Search Should Include Service Request Type And Task Type As Search Criteria
(Doc ID 2716267.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Field Service - Version 12.2.6 and later
Information in this document applies to any platform.
On : 12.2.6 version, HTML Dispatch Center
In the Search Criteria for Service History, two additional fields need to be included: Service Request Type and Task Type.
The issue can be reproduced at will with the following steps:
1. Open HTML Dispatch Center.
2. Open Service History.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document