AME Not Populating The Approval List Based On Rules And Conditions And No Error In TestWorkbench (Doc ID 2716828.1)

Last updated on JUNE 16, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
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AME is not returning the approval list as per the rules and conditions that are setup.

EXPECTED BEHAVIOR
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AME should return the correct list of approval list

STEPS
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The issue can be reproduced at will with the following steps:
1. Find the transaction_id that is failing.
 2. Navigate to 'Approval Management Business Analyst' responsibility.
 3. In the Business Analyst Dashboard enter the 'Select the transaction type' (this is the transaction type for your failing transaction).
 4. Click Test Workbench link.
 5. Click 'Run Real Transaction Test (1)' button.
 6. Enter Transaction Id.
 Click Go button. Take screen shot.
 7. Click 'Run Test Case (2)' button.
 8. Approval list generated is not correct

Cause

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