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Performance Issue When Sales Order Goes Beyond 100 Lines (Doc ID 2717151.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Order Management - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.8 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Sales Order has +100 lines. Performance issue seen when user clicks on the Configurator button.

EXPECTED BEHAVIOR
-----------------------
Expect no performance issue when clicking on the Configurator button

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Navigation: Orders,Returns>Order Organizer
3. Query order that has +100 lines.
Go to line and click Configurator button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot efficiently process orders that have configured items and that
contain +100 lines.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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