Currency Conversion Rate and Date are Not Populated for Contracts Created From OM
(Doc ID 2717189.1)
Last updated on OCTOBER 13, 2020
Applies to:Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.
When attempting to run the QA Check on a contract that comes from OM, the following QA error occurs.
Conversion Information is required for this contract.
1. Create a Service Contract from OM in a foreign currency.
2. Run the QA Check on the contract.
3. The indicated QA Check error is shown.
Due to this issue users must add the missing data when the contract is opened for update or it will not pass the QA Check.
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