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Currency Conversion Rate and Date are Not Populated for Contracts Created From OM (Doc ID 2717189.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the QA Check on a contract that comes from OM, the following QA error occurs.

Error
Conversion Information is required for this contract.

Steps
1. Create a Service Contract from OM in a foreign currency.
2. Run the QA Check on the contract.
3. The indicated QA Check error is shown.

BUSINESS IMPACT
-----------------------
Due to this issue users must add the missing data when the contract is opened for update or it will not pass the QA Check.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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