My Oracle Support Banner

After Replacing Oracle HTTP Server By OCI Load Balancer Being Redirected to Bad URL (Doc ID 2717291.1)

Last updated on OCTOBER 08, 2020

Applies to:

Oracle iSupplier Portal - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Advanced Configurations

ACTUAL BEHAVIOR
---------------
Oracle HTTP Server that served as a Reverse Proxy for iSupplier Portal running in a configuration as described in <Note 380490.1> section 5.9 (Using reverse proxy with No External Web Tier) was replaced by OCI Load balancer.

The old config was:
ProxyPass /OA_HTML http://someserver.dns:8001/OA_HTML
ProxyPassReverse /OA_HTML http://someserver.intern.dns:8001/OA_HTML

The new configuration is just forwarding https://server-portal-test.com to someserver.intern.dns:8001 as the backend set. In both scenarios the HTTPS was terminated on the Oracle HTTP Server and the Load Balancer and not in the EBS itself.

Most functions of iSupplier Portal still work, however if in a wf notification on a PO requiring acceptance an external users clicks accept he is redirected to a bad url. 

This is preventing users to respond to WF Notifications.

EXPECTED BEHAVIOR
-----------------------
Acceptance of WF Notifications for PO should not redirect to bad URL.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS notification for PO acceptance
2. Respond to the notification and are routed to Bad URL

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.